:root {
  --admin-navy: #102a43;
  --admin-teal: #0f766e;
  --admin-gold: #c89b3c;
  --admin-soft: #f5f9fb;
  --admin-border: #dbe7ee;
}

.admin-only { display: none !important; }
body.role-admin .admin-only { display: flex !important; }
body.role-admin section.admin-only { display: none !important; }
body.role-admin section.admin-only.active { display: block !important; }

.role-badge {
  display: none;
  margin-top: 7px;
  width: fit-content;
  border: 1px solid rgba(255,255,255,.18);
  border-radius: 999px;
  padding: 4px 9px;
  background: rgba(200,155,60,.14);
  color: #ffe5a5;
  font-size: .62rem;
  font-weight: 900;
}
body.role-admin .role-badge { display: inline-flex; align-items: center; gap: 5px; }

.notification-button {
  position: relative;
  width: 43px;
  height: 43px;
  display: grid;
  place-items: center;
  border-radius: 14px;
  border: 1px solid #dbe7ee;
  background: #fff;
  box-shadow: 0 8px 22px rgba(15,23,42,.06);
  cursor: pointer;
  transition: .2s ease;
}
.notification-button:hover { transform: translateY(-1px); border-color: #9ccfc9; }
.notification-button img { width: 21px; height: 21px; }
.notification-badge {
  position: absolute;
  top: -6px;
  left: -6px;
  min-width: 20px;
  height: 20px;
  padding: 0 5px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  border: 2px solid #fff;
  background: #e11d48;
  color: #fff;
  font-size: .62rem;
  font-weight: 900;
}
.notification-badge[hidden] { display: none !important; }

.support-hero,
.admin-hero {
  position: relative;
  overflow: hidden;
  border-radius: 28px;
  padding: 27px;
  color: #fff;
  background: linear-gradient(135deg, #0f766e, #102a43 70%);
  box-shadow: 0 20px 48px rgba(15,42,67,.18);
}
.admin-hero { background: linear-gradient(135deg, #102a43, #1c4a66 66%, #8a6723); }
.support-hero::after,
.admin-hero::after {
  content: "";
  position: absolute;
  width: 210px;
  height: 210px;
  border-radius: 50%;
  left: -65px;
  top: -100px;
  background: rgba(255,255,255,.08);
}
.support-hero > *, .admin-hero > * { position: relative; z-index: 1; }
.support-kicker, .admin-kicker { color: #a7f3d0; font-size: .75rem; font-weight: 900; }
.admin-kicker { color: #ffe6a3; }
.support-hero h2, .admin-hero h2 { font-size: 1.7rem; font-weight: 900; margin-top: 6px; }
.support-hero p, .admin-hero p { color: rgba(255,255,255,.72); margin-top: 5px; line-height: 1.8; font-size: .85rem; }

.support-layout {
  display: grid;
  grid-template-columns: minmax(300px,.78fr) minmax(0,1.22fr);
  gap: 20px;
  margin-top: 20px;
}
.support-panel,
.admin-panel {
  border: 1px solid var(--admin-border);
  border-radius: 24px;
  background: rgba(255,255,255,.92);
  box-shadow: 0 15px 40px rgba(15,23,42,.07);
  padding: 22px;
}
.support-panel-header,
.admin-panel-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 17px;
}
.support-panel-header h3,
.admin-panel-header h3 { font-size: 1.05rem; font-weight: 900; color: #102a43; }
.support-panel-header p,
.admin-panel-header p { color: #64748b; font-size: .73rem; line-height: 1.7; margin-top: 4px; }

.support-form { display: grid; gap: 13px; }
.support-form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.support-form label { display: block; color: #334155; font-size: .78rem; font-weight: 900; margin-bottom: 6px; }
.support-form textarea { min-height: 130px; resize: vertical; }
.support-form-note { color: #64748b; font-size: .67rem; line-height: 1.8; }

.ticket-filter-bar,
.admin-filter-bar {
  display: grid;
  grid-template-columns: minmax(180px,1fr) 170px auto;
  gap: 10px;
  margin-bottom: 15px;
}
.ticket-list { display: grid; gap: 11px; }
.ticket-card {
  width: 100%;
  text-align: right;
  border: 1px solid #e2e8f0;
  border-radius: 18px;
  background: #fff;
  padding: 14px;
  cursor: pointer;
  transition: .18s ease;
}
.ticket-card:hover { border-color: #87c7c0; transform: translateY(-1px); box-shadow: 0 10px 26px rgba(15,118,110,.08); }
.ticket-card.is-unread { border-color: #f1c96c; background: #fffaf0; }
.ticket-card-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 10px; }
.ticket-card-title { font-weight: 900; color: #102a43; font-size: .86rem; }
.ticket-card-meta { color: #64748b; font-size: .66rem; margin-top: 5px; line-height: 1.7; }
.ticket-card-preview { color: #475569; font-size: .72rem; line-height: 1.7; margin-top: 9px; }
.ticket-status {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 4px 8px;
  font-size: .61rem;
  font-weight: 900;
  white-space: nowrap;
  background: #f1f5f9;
  color: #475569;
}
.ticket-status[data-status="open"] { background: #eff6ff; color: #1d4ed8; }
.ticket-status[data-status="answered"] { background: #ecfdf5; color: #047857; }
.ticket-status[data-status="in_progress"] { background: #fffbeb; color: #a16207; }
.ticket-status[data-status="closed"] { background: #f1f5f9; color: #64748b; }
.ticket-empty { border: 1px dashed #cbd5e1; border-radius: 18px; padding: 28px; text-align: center; color: #64748b; font-size: .8rem; }

.ticket-dialog {
  width: min(760px, 95vw);
  max-height: 90vh;
  padding: 0;
  border: 0;
  border-radius: 26px;
  overflow: hidden;
  box-shadow: 0 32px 80px rgba(15,23,42,.26);
}
.ticket-dialog::backdrop { background: rgba(15,23,42,.62); backdrop-filter: blur(5px); }
.ticket-dialog-shell { display: flex; flex-direction: column; max-height: 90vh; background: #f8fafc; }
.ticket-dialog-head {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  padding: 20px 22px;
  background: linear-gradient(135deg,#102a43,#0f766e);
  color: #fff;
}
.ticket-dialog-head h3 { font-weight: 900; font-size: 1.08rem; }
.ticket-dialog-head p { color: rgba(255,255,255,.7); font-size: .7rem; margin-top: 4px; }
.ticket-dialog-close { width: 38px; height: 38px; border-radius: 12px; background: rgba(255,255,255,.12); color: #fff; font-weight: 900; }
.ticket-messages { flex: 1; overflow: auto; padding: 20px; display: grid; gap: 12px; min-height: 260px; }
.ticket-message { max-width: 86%; border-radius: 18px; padding: 12px 14px; box-shadow: 0 7px 18px rgba(15,23,42,.05); }
.ticket-message.user { margin-left: auto; background: #fff; border: 1px solid #e2e8f0; }
.ticket-message.support { margin-right: auto; background: #e6fffb; border: 1px solid #99f6e4; }
.ticket-message strong { display: block; color: #102a43; font-size: .68rem; margin-bottom: 5px; }
.ticket-message p { color: #334155; font-size: .78rem; line-height: 1.8; white-space: pre-wrap; overflow-wrap: anywhere; }
.ticket-message time { display: block; color: #94a3b8; font-size: .58rem; margin-top: 7px; }
.ticket-reply-form { padding: 15px 18px 18px; border-top: 1px solid #e2e8f0; background: #fff; }
.ticket-reply-row { display: grid; grid-template-columns: 1fr auto; gap: 10px; }
.ticket-reply-row textarea { min-height: 76px; resize: vertical; }
.ticket-dialog-actions { display: flex; justify-content: space-between; align-items: center; gap: 10px; margin-top: 10px; }

.admin-stats { display: grid; grid-template-columns: repeat(4,1fr); gap: 12px; margin-top: 18px; }
.admin-stat-card { border: 1px solid rgba(255,255,255,.16); background: rgba(255,255,255,.1); border-radius: 18px; padding: 14px; }
.admin-stat-card strong { display: block; font-size: 1.35rem; font-weight: 900; }
.admin-stat-card span { color: rgba(255,255,255,.65); font-size: .67rem; }
.admin-users-list { display: grid; gap: 10px; }
.admin-user-card {
  display: grid;
  grid-template-columns: minmax(0,1.25fr) minmax(160px,.65fr) auto;
  gap: 14px;
  align-items: center;
  border: 1px solid #e2e8f0;
  border-radius: 18px;
  background: #fff;
  padding: 14px;
}
.admin-user-name { color: #102a43; font-weight: 900; font-size: .84rem; }
.admin-user-email { color: #64748b; font-size: .67rem; direction: ltr; text-align: right; margin-top: 3px; overflow-wrap: anywhere; }
.admin-user-meta { color: #64748b; font-size: .64rem; line-height: 1.7; }
.admin-user-badges { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 7px; }
.admin-mini-badge { border-radius: 999px; padding: 3px 7px; font-size: .58rem; font-weight: 900; background: #f1f5f9; color: #475569; }
.admin-mini-badge.active { background: #ecfdf5; color: #047857; }
.admin-mini-badge.expired { background: #fff1f2; color: #be123c; }
.admin-mini-badge.admin { background: #fff7e6; color: #8a5b0a; }
.admin-user-actions { display: flex; flex-wrap: wrap; gap: 7px; justify-content: flex-end; }
.admin-user-actions button { padding: 8px 11px; border-radius: 11px; font-family: inherit; font-size: .65rem; font-weight: 900; }
.admin-action-primary { background: #0f766e; color: #fff; }
.admin-action-gold { background: #fff3cd; color: #7a4e00; border: 1px solid #f3d98e; }
.admin-action-muted { background: #f1f5f9; color: #334155; }

.admin-user-dialog {
  width: min(610px,95vw);
  border: 0;
  padding: 0;
  border-radius: 26px;
  box-shadow: 0 30px 80px rgba(15,23,42,.28);
}
.admin-user-dialog::backdrop { background: rgba(15,23,42,.62); backdrop-filter: blur(4px); }
.admin-user-dialog-card { padding: 24px; background: #fff; }
.admin-user-dialog-card h3 { font-size: 1.2rem; font-weight: 900; color: #102a43; }
.admin-user-dialog-card > p { color: #64748b; font-size: .72rem; margin-top: 4px; }
.admin-user-form { display: grid; grid-template-columns: 1fr 1fr; gap: 13px; margin-top: 18px; }
.admin-user-form label { display: block; font-size: .74rem; font-weight: 900; color: #334155; margin-bottom: 6px; }
.admin-user-form-wide { grid-column: 1/-1; }
.admin-dialog-actions { display: flex; flex-wrap: wrap; gap: 9px; margin-top: 18px; }
.admin-dialog-note { margin-top: 12px; padding: 11px; border-radius: 13px; background: #f8fafc; color: #64748b; font-size: .66rem; line-height: 1.8; }

.admin-loading { text-align: center; padding: 30px; color: #64748b; font-size: .8rem; }
.support-hidden { display: none !important; }

@media (max-width: 980px) {
  .support-layout { grid-template-columns: 1fr; }
  .admin-stats { grid-template-columns: repeat(2,1fr); }
  .admin-user-card { grid-template-columns: 1fr; }
  .admin-user-actions { justify-content: flex-start; }
}
@media (max-width: 640px) {
  .support-hero, .admin-hero { padding: 22px 18px; border-radius: 22px; }
  .support-hero h2, .admin-hero h2 { font-size: 1.35rem; }
  .support-form-grid, .admin-user-form, .ticket-filter-bar, .admin-filter-bar { grid-template-columns: 1fr; }
  .admin-user-form-wide { grid-column: auto; }
  .admin-stats { grid-template-columns: 1fr 1fr; }
  .ticket-reply-row { grid-template-columns: 1fr; }
  .ticket-message { max-width: 95%; }
  .notification-button { width: 40px; height: 40px; }
}

@media print {
  .notification-button,
  #support,
  #adminPanel,
  .ticket-dialog,
  .admin-user-dialog { display: none !important; }
}

.sidebar-link .notification-badge { position: static; margin-inline-start: auto; border-color: #102a43; flex: 0 0 auto; }

/* تفضيل الواجهة: إخفاء نقاط حالة المزامنة مع إبقاء نص الحالة */
.sidebar-sync-dot,
.sync-status-dot {
  display: none !important;
}